FREQUENTLY ASKED QUESTIONS
Q: When will the loan be due?
A: Generally, on your following payday or you must pay at least enough to cover the eaarned finance charge and extend the loan until your next payday. This deferred deposit loan may not be rolled over beyond 12 weeks after the Disbursement Date.
Q: How much can I borrow?
A: Up to $500.00. (Contingent upon income level and various underwriting criteria.)
Q: When will I receive my loan?
A: If all information is received by 6:00 p.m. EST and can be verified, you will generally receive your money on the next business day.
Q: When will I hear from you?
A: You will hear from us within one (1) business day or sooner upon receiving the necessary information. We will contact you with a loan offer or email you for missing information. We are closed on weekends and holidays.
Q: How will I know if I'm approved?
A: We will contact you with a loan offer. If denied, you will receive a notice by mail.
Q: Can I extend the loan?
A: Yes, after 4 renewals you will be required to pay down a portion of your loan plus any finance charges.
Q: Once paid off, when can I get another loan?
A: You must wait three (3) business days. We may ask you to prove that the previous loan has been actually paid in full by providing us a bank statement showing proof of a non-pending payment.
Q: If I don't fax in all the necessary information, will the application be processed?
A: The application will be considered incomplete and we will call or email you for the missing information.
Q: What is the cost of credit?
A: An example of the cost of credit; If you were to borrow $300.00 for a period of 14 Days, the finance charge would be $90.00. We charge a fixed fee of $30.00 per $100 borrowed, the APRs vary depending on the term of the loan. For more details please see our Fee Schedule.
Q: What if I pay off my loan early?
A: There is no prepayment penalty for paying early.
A: You have the right to rescind any loan made by US and cancel your obligations hereunder by 5:00 p.m PST of the next business day following the Disbursement Date without having to pay any finance charge, provided that you return to Us all of the loan proceeds received. To rescind and cancel this Agreement, You must fax to 480.717.4788 or email at firstname.lastname@example.org a written notice of your intent to rescind and cancel prior to our initiating an automatic credit to Your Account, or if you have received the loan proceeds, You must email or fax to Us, prior to 5:00 p.m. PST, written authorization to effect a debit entry to Your Account for the principal amount of the loan.
Q: May I extend my loan?
A:The loan will automatically be renewed as per the terms of the agreement unless you provide us 2 days notice prior to your loan due date via email or phone.